My name is

Shiraz.

I don’t manage change.

I scale

adoption.

 
 

Through CHANGE360©, I work with Australian enterprise and government organisations (including the United States and Middle East regions) to ensure new technology and AI is not just implemented, but embedded and delivering value.

I make things stick.

I bring 15+ years experience as a certified change management specialist at all levels, leading large-scale transformation across SAP, data platforms, and AI-enabled and low-code environments.

My Specialisation Runs Deep…

 
  • SAP Cloud ERP

    Certified Professional S/4HANA, SuccessFactors, Enable Now, Change Management + Adoption Specialist, Implementation Lead

  • Airtable

    Certified Professional, AI Certified, Builder, Product Lead, Project Manager

  • Claude AI

    Integration, Enterprise Implementation Specialist, Code + Cowork

  • Atlassian

    Jira + Integration Expert, Confluence + Trello Specialist, Loom Expert

  • Notion AI

    Notion + AI Implementation Specialist, Team Setup

  • Oracle Fusion

    Certified Professional, Change

    ERP Professional, Change Management + Adoption Specialist

Not all change is better…

So my focus is on the WHY? and the WHATS IN IT FOR ME? message.

What’s my edge?

I came up through change management 15+ years ago. First as a tech trainer. Then an analyst. Then a manager. Then a change lead. That means I understand something most ERP, AI and product leaders don’t:

Adoption is the product. Not the system. Not the rollout. Not the training.

That background is why I now lead:

  • Enterprise change management initiatives

  • AI adoption strategies

  • Product-led transformation

  • Enterprise-wide behaviour change at scale


What’s my philosophy?

I sit between:

  • Executive vision

  • Product and technology delivery

  • Real-world business usage

And I make sure they connect.

Whether it’s SAP, Airtable, AI tools, or enterprise platforms, I ensure:

  • People understand it

  • Teams use it

  • Leaders see value


What’s my approach?

Leaders don’t need more change plans. They need outcomes.

I work directly with executives to:

  • Translate strategy into execution

  • Remove adoption risk

  • Ensure technology investment delivers real return

Because without adoption, transformation is just spend.


Why me?

I’m hands-on, I’m boots on the ground.

I thrive working directly with field teams, operators, and executives to make adoption real.

  • I get into the tools and systems myself. I don’t just advise.

  • I shape content and artefacts for day-to-day use.

  • I bridge strategy to real execution and influence by my leadership.

 

Let's talk.